Personal Lines Coverage Protecting the things that matter the most

Your SRA account team — an essential advantage

At SRA, we take customer services to a new level:

Return phone calls within two hours
Same day service
Integrated Client Team
- Credentialed professionals (Certified Insurance Service Representative)
- Many team members sit on insurance company advisory board councils
- Claims team on call 24/7
- Call a team member, not a random 800 number
Tenured employees
Client contact once or more each year
Dedicated claims processing
We assist you through the claim process
We advocate on your behalf

SRA, the second largest independently owned brokerage firm in the region provides strategies and risk management solutions for your business, also protects your personal property with the same exceptional service and the same dedication to problem solving. Whether you're insuring your home or simply your wine collection, you'll be safe in the knowledge that your experienced SRA team has assessed the total risk, paid attention to every detail, and provided the most cost-effective solution. All backed by SRA's personalized, in-house claims department. SRA combines the expertise you expect from a big company with the service you expect from a small company -- all the essentials.

Home is Where the Heart Is.

When it comes to protecting your most valuable assets, you can count on SRA. Our personal lines brokers will come to your home, or even your home-away-from-home, assess your risk, and recommend coverage that will protect your belongings and keepsakes. We'll discuss specific needs -- do you need coverage for flood, earthquake, guaranteed replacement cost on your home, water back-up, home business coverage, or identity theft? Plus, because we are licensed and insure clients in all 50 states, we can cover your primary residence needs as well as vacation properties including international locations.

Personal wealth risk analysis — a new tool in the toolbox

Our Comparative Rating tool helps us quickly and efficiently assess your risks and turn around competitive quotes in just hours, sometimes immediately. With a laptop and an internet connection, we will gather underwriting data, verify information, review your current policies, look at potential risks other companies might miss, plug in our analysis and custom-tailor a solution for you.

Personal lines with a personal touch = 97% renewal rate

With SRA you’ll find a level of personalized customer service you should expect from your hometown agency — customer service that keeps clients coming back year after year. It’s one of the reasons SRA has a 97% renewal rate with clients. Combine that with a dedicated personal lines account team with over 30 years’ experience.

Essential resources, essential relationships

SRA has some of the strongest relationships with personal lines carriers in the region and represents most of the major personal lines carriers. Our carrier relationships — often spanning over 20 years — translate into mutual trust that pays off in unique strategies to solve your problems. In fact, members of our Personal Lines Team serve in an advisory capacity to many carriers as National Agents Council and Advisory Board members. We know when to shop and where to shop for the most competitive, comprehensive coverage

For SRA, there is now place like home

Kansas City is our home, too. Founded by Bill Schifman and Gary Remley in 1980, SRA has grown to become the second largest independently owned brokerage firm in the region with 4,000 clients and 80 caring, experienced employees. Rest assured that while we treat each customer with the care you would expect from your hometown firm, our innovative product offerings, competitive pricing, creative problem solving and outrageous service standards are world class.

Peace of Mind for Your Piece of the Rock. SRA provides coverage for:

Residence

› Homes
› Second homes
› Multiple homes
› Condos
› Vacation properties
› Homes under construction
› Renter’s insurance

Vehicles ownded and leased

› Collector vehicles
› Watercraft
› Aircrafts
› Motorcycles
› Vehicles in trust

Valuable Items

› Jewelry
› Furs
› Fine art
› Antiques
› Wine collections
› Silver
› Crystal
› Guns
› Stamps, baseball cards

Personal Security

› Kidnap and ransom
› Family protection
› Employee background checks
› Identity theft coverage
› Security consultations

Personal Liability

› Excess liability
› Domestic staff
› Housekeeper, nanny
› EPLI (Employment Practices
Liability Insurance)
› Condos
› Vacation properties
› Homes under construction
› Renter’s insurance

Travel

› Crisis Management Services
› Emergency Medical Evacuation
› Trip Delay
› Identity Travel Assistance

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